Effective Date: June 30, 2026

Welcome to Softera (https://softera.in). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, process, and disclose your information when you purchase digital software license keys from our global store.

1. Information We Collect

To process your orders and provide software licenses, we collect the following information:

• Account & Billing Info: Your name, billing address, email address, and phone number.
• Transaction Details: Purchase date, product purchased, amount paid, and license delivery records.
• Device & Usage Data: Your IP address, browser type, and location data gathered for security and fraud prevention.

Note: We do not store your credit card or financial details. Payment transactions are processed securely through certified payment gateways (e.g., Stripe, PayPal).

2. Global Data Protection Compliance

A. EU Residents (GDPR Compliance)

Under the EU General Data Protection Regulation (GDPR), we act as the Data Controller. You have the following rights regarding your personal information:

• The right to access, update, or delete the personal data we hold about you.
• The right of rectification (correcting inaccurate information).
• The right to object to or restrict processing of your personal data.
• The right to data portability.

If you wish to exercise any of these rights, please contact us at info@softera.in.

B. California Residents (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), you have the right to request disclosure of the categories of personal data collected, opt-out of any sale of personal data (we do not sell your personal data), and request deletion of your data.

3. How We Use Your Data

We process your data for the following purposes:

• To deliver purchased software license keys directly to your email.
• To prevent fraud, verify purchases, and ensure transaction security.
• To comply with international tax laws and accounting requirements.
• To provide customer support and troubleshoot activation issues.

4. Data Sharing and Third Parties

We share your data only with third-party service providers essential to conducting our business:

• Payment processors to authorize and complete transactions.
• License delivery engines and emailing platforms for instant key fulfillment.
• Anti-fraud services to prevent unauthorized charges.

5. Data Retention

We retain transaction details and license keys for as long as necessary to comply with our legal, tax, accounting, and customer support obligations.

6. Contact Us

For any questions or data requests, please contact us at:

Email: info@softera.in